While we may complain that no one means it when they ask “how are you?” in fact, the communication is genuine. This is a greeting, and greeting another is a fundamental first step to establishing [...]
On the way to the train back to university after a Christmas break, my son stopped by my workplace in Toronto’s downtown banking towers to pick up a last-minute loot bag from Mom. As I walked him [...]
People I know are leaving jobs and indeed their professions because of the breakdown of civility in the workplace. From accumulated rudeness to downright disrespect, the effect has been [...]